Warranty & Return Policy
All factory warranties from the manufacturer will be honored to the original owner accompanied by proof of purchase.
We will gladly accept returns within 30 days of the original purchase date.
Items must be in new condition, with original packaging and include all manuals and accessories originally provided with the product. Opened or used merchandise cannot be returned.
• Opened DVD’s and Food products may not be returned •
• Cycling clothing and shoes that have been used, worn, or washed may not be returned.•
• All tags must be attached to clothing and apparel if returned •
• special order items may not be returned or exchanged. •
• Clearance and Closeout bicycles and merchandise may not be returned or exchanged. •
• All gift card sales are final, and gift cards cannot be returned. •
• We reserve the right to decline the return of your item(s), or assess a re-stocking fee if the above terms have not been followed. •
• No returns on Bicycles unless discussed at purchase on the basis it is a present or surprise gift. Bicycles must be in new condition. •
How Your Refund Will Be Issued:
• Refunds for credit card purchases will be credited to the card used for the original purchase. •
• All refunds must be made in the same form of payment. •
• Refunds for purchases made with a Tony’s Bikes Gift Certificates will have a new Gift Certificate issued. •